2010 has been a great year for Apple. The company released its fourth version of the iPhone, as well as its first tablet, the iPad. Both products feature high-tech designs and unique capabilities that make electronic communication easier, cooler, and more enjoyable than ever.
If you’re the proud owner of one or both of these popular Apple products, you probably use them a lot. However, as with any piece of technology, they are not guaranteed to work perfectly forever, so if you run into problems, you should have somewhere to turn.
With all the companies claiming to be experts in Apple products, how do you know which one is best qualified to fix your broken iPad or iPhone?
It is easier than you think. Once you do a few searches for “iPad repair, iPhone repair” and other similar phrases, you’ll see that you have plenty of options. Avoid companies that sound too gimmicky or sales-oriented; they should promote what they are good at, but if the message is too pushy, it probably isn’t genuine.
Once you’ve weeded out the bad apples, the next step is to make sure that all companies you’re considering are Apple Authorized Repair Facilities that employ certified Macintosh technicians. If you don’t see these certifications stamped somewhere on the company’s website, please continue.
Once you’ve established the proper certification, here are some other key factors to consider:
- Does the business have a physical location listed on their site? Most iPad and iPhone repair companies encourage customers to mail in their products, so it’s always smart to legitimize your location.
- How long has the company been in business? Apple’s technology has been around since the ’90s, so it’s important to see how long a company has been dealing with it.
- Does the contact information connect you directly to a real person? You’d be surprised how many don’t.
- Is there adequate information that details the types of repairs carried out by the companies and in what terms they are carried out? If not, you may be looking at a fraudulent site.
Most importantly, use your best judgment when choosing an iPad or iPhone repair company. There are many high-quality options, but there are also quite a few scams. Look for links to blogs, social media profiles, and other similar accounts, because they also go a long way toward increasing credibility. Word of mouth referrals are great, but if you can’t get one of those, try searching the internet for company reviews. People who have received poor service often vocalize it.
Getting your precious iPhone or iPad fixed and back in your hands is easy if you follow the tips above. Find a company you trust and stick with it. You shouldn’t encounter many problems with your Apple products, but when you do, it’s important to have a trusted place to turn.